You're signed in through Blackcomb's secure client portal. Submit a new ticket, check response times, or reach the help desk directly below.
The fastest way to reach the team for break-fix issues, access requests, or general questions. Most tickets get a first response within the hour.
Open a TicketNeed to talk it through? Call or text us during business hours for hands-on, real-time troubleshooting.
(714) 788-4213 →Prefer email? Send details and any screenshots directly and we'll route it to the right person.
[email protected] →A full outage, a security incident, or anything actively stopping your team from working. For anything else, a standard ticket gets you the fastest, most accurate help since it's automatically routed to the right technician.
Reply directly to your ticket confirmation email at any time, or call the help desk with your ticket number and we'll pull up the latest status.
Yes — submit a ticket with the details (device type, software needed, timeline) and we'll follow up with pricing and lead time.
The emergency line above is monitored 24/7 for critical issues. Non-urgent requests submitted after hours are picked up first thing the next business day.